MJ
Melchisedec J

1 reviews | Active since Jul 2019

22 Nov 2023, 17:35

What are the Insuring then...

A water leak was reported to Ooba who has 4-Sure as Administrator and Spoke to Tintswalo 17 November2023 ,who promised a leak detetector will arrive ONLY Monday at 10:00 and a Resultant Damage Builder will arrive at 13:00 Monday 20 November 2023,As promised the 10:00 Gentleman Mr Ndzo arrived and could not work because The Builder had to do his part first,then Will only He be able to start His job, today is the 23rd the MDN Builder which was as.a.Builder for Resultant Damage as promised never showed up and no response from Ooba 4-Sure,unless You call them,persistently ,ai kept calling after Tintswalo,It was then Katlego,Nina at Head Office and Now Njabulo....

I know Njabulo is not going to call Me back,will apologize and then Me about HIGH CALL VOLUME... How convenient....

0
Replies (2)
MJ
Melchisedec J's update22 Nov 2023, 17:37
Reviewer Update
Why Did FNB HOME LOANS APPOINT THIS BROKER
oobainsure
oobainsure's reply23 Nov 2023, 09:00
Official
Dear  Melchisedec 

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further. 

Friendly Regards, ooba insure