What a terrible experience

What a terrible experience

Claim Logged 30/01/2025 (Gate Motor not working)

This is the second claim that Ooba is dragging there feet on. Their communication is shocking or no existent to say the least. After me calling CLC aswell as the Service provider myself.. Im yet to receive feedback on the process and or progress of the claim from OOBA. The report from the assessor apparently hasnt been received by the Insurer, however the Service provider has indicated (With times and date stamp and email adress) that it was sent on 3 occasions - i have dealt with 4 CLC (claims administrators) and to date no response or feedback from any 1 of them... In the interim i have escalated the Lack of service to a senior (Who then call and apologised for the ordeal. (Today05/02/2025)