Wa
Wanda ab.wanda

1 reviews | Active since Mar 2024

08 Mar 2024, 08:51

We put in a claim for water damage about a month ago

We put in a claim for water damage about a month ago. They sent people to come and take photos twice. We received messages to rate the work that has been done, but no work has been done and you only get promises. They will phone you back, but that doesn't happen. After numerous phone calls and emails sent by us, we still don't have any answers about the claim. 🙁

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Replies (1)
oobainsure
oobainsure's reply08 Mar 2024, 08:58
Official
 Dear  Wanda

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure