BT
Brendan T

1 reviews | Active since Nov 2012

13 Oct 2025, 13:59

Wastes time, wastes money, wastes patience

Such bad service, it has cost me more money to involve this insurer than if i just did it myself.

0
Replies (3)
BT
Brendan T's update13 Oct 2025, 14:00
Reviewer Update
I had an issue in a property i let, called in ooba insurance to fix the water leak in the wall, they apparently didn't cover that but that didn't stop them from cracking open the wall first and resultantly not paying for the damages the wall leak caused (bubbling paint etc) and now they want to hit me with an excess to go finish the mess they have made, disgusting service, stay far away from this insurer if you can.. ******* service.
oobainsure
oobainsure's reply13 Oct 2025, 14:47
Official
Dear  Brendan,

Please accept our sincere apology for any inconvenience you have experienced.

We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.

Yours sincerely
ooba insure 


BT
Brendan T's update15 Oct 2025, 10:08
Reviewer Update
Another day another ooba stuff up, an appointment was made for the damages to be fixed for today (15 Oct) and yet again Ooba fails to deliver, i think this company should change it's name to Can't Get Right..

I really really regret ever doing business with this company. Why do you even exist?

After 3 weeks of fights and you owing me money as i'm fixing your mistakes still you miss your deliverables. Disgusting unprofessional performance.