Very very poor service by Ooba insure again!!!!

Item: oobainsure
Rating: 1
Author: clinton M

After posting my renewing last week on Hello Peter, Ooba Insure has only contacted me once via email at 10pm. No further assistance was received and NO ONE is willing to assist, I sent them 3 follow up emails and no response!.

The service is very poor and so unprofessional, whoever reads this, never take Ooba insurance no matter how cheap their quotation is. You rather go with King price or anyone else, when it comes to claiming, they do not CARE about their customers.

Very disappointing taking into account, how much time I have taking to resolve my issue and paying for the service everyone month with no defaults. I have made so many phones calls and sent countless emails to their *** and ***.

Ooba Insure in partnership with Bro-link is a mess!!!!

Helpful (0)

Replies (2)

oobainsure's replyOfficial

19 Sept 2022, 15:04

Dear clinton

Please accept our sincere apology for any inconvenience you have experienced.

We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.

Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.

Yours sincerely

ooba insure

oobainsure's reply19 Sept 2022, 15:04

Official

Dear clinton

Please accept our sincere apology for any inconvenience you have experienced.

We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.

Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.

Yours sincerely

ooba insure

clinton M's updateReviewer Update

19 Sept 2022, 15:10

Kindly confirm when will someone from Ooba make contact with me?

clinton M's update19 Sept 2022, 15:10

Reviewer Update

Kindly confirm when will someone from Ooba make contact with me?