JB
Janro B

1 reviews | Active since Jun 2021

22 Jul 2024, 16:26

Very pushy, Trying to constantly sell you things you dont need. Major disappointment coming from the wonderful home loans department to this team

Agents are immensely pushy, They nag you constantly about things you dont require. Trying to sell you up on things that arent required. Always trying to get there finger in the pot.

Compared to the absolute wonderful Steller service I got from the home loans department I would've expected better. Sadly Can say its one of the worse experience especially compared to something like Hippo>

I would advise working on insure teams attitude and general pushyness/Sales techniques Its not fun to deal with.

Or simply just have them learn from the home loans department who deserves a 10/5 Stars.

0
Replies (1)
oobainsure
oobainsure's reply22 Jul 2024, 16:50
Official
Hi Roy

Thank you for bringing your insurance sales experience to our attention.

The experience we want to create for all our customers should be seamless without any exception from Home Loans to Insurance

We'll be listening to the call and take the necessary steps to ensure that this doesn't happen again with future customers. Thank you again for bringing this to our attention

Regards
oobainsure