Very poor service from Ooba

Getting a 1 star is way too high in this case!!!!

I am very frustrated and become irate on the level of service and the lack of urgency to attend to my issue. I have been very understanding and patient and it looks like all the care about is taking my money and not provide the service. Ooba is in partnership with Brolink, who are super unprofessional and have no idea what they are doing. If you call them on ***, they are lost....and there are no supervisors or managers to support them.

My issue is persisting since the 22nd August and all Ooba wants to do is hide behind their terms and conditions. I tried calling their head office on *** and all they are able to do is transfer me to their claims center and their supervisors are in meetings for the whole day... SHAME!

Please can someone give me feedback???