CvDwv
Charlene van Der walt vanderwaltcharlene

1 reviews | Active since May 2023

22 Dec 2023, 19:12

Very disappointed

This is the second time I put a claim in for my roof balks that broke everytime they keeps saying lack of maintenance my roof all that is keeping my roof from collapsing is my kitchen cupboard at the moment life threatening but they just don't give a darn the balk broke that is why the tiles moved and it rain in after the balk broke it did not brake because it was leaking I am very disappointed will sent pictures as my kitchen cupboard is holding my roof

0
Replies (1)
oobainsure
oobainsure's reply27 Dec 2023, 09:08
Official
 
Dear Charlene

Please accept our sincere apology for any inconvenience you have experienced. 

We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve. 

Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client. 

Yours sincerely 

ooba insure