JJ
James J

1 reviews | Active since May 2022

23 Jan 2024, 12:21

Very bad experience, staff were unhelpful, would often leave me on hold and not get back to me, I still haven’t completely resolved my claim as of this review

Very bad experience, staff were unhelpful, would often leave me on hold and not get back to me, I still haven’t completely resolved my claim as of this review. Pathetic service, do not recommend at all.

0
Replies (1)
oobainsure
oobainsure's reply23 Jan 2024, 14:11
Official
Dear  James 

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure