SM
Suresh M

1 reviews | Active since Dec 2019

25 Jul 2022, 09:02

Useless service OOBA

Hi. Please don't use this supplier for home insurance. They are absolutely useless. They decline claims. They don't provide feedback. They do not use reputable suppliers for repairs and you have to constantly follow up with them

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Replies (2)
oobainsure
oobainsure's reply25 Jul 2022, 10:17
Official
Dear Suresh

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, 
ooba insure

SM
Suresh M's update25 Jul 2022, 10:22
Reviewer Update
Hi. I've heard the same reply from the OOBA team on numerous occasions. I have left messages for staff to call me back but they don't. Sorry but I've lost all confidence in you to provide a service. I will be cancelling my insurance very shortly