TS
Tayla Seaton-Smith

1 reviews | Active since Aug 2024

04 Aug 2024, 20:35

Useless money grabbing company

We have put in a claim for our bathroom 3 months ago after it flooded due to a pipe leak destroying all cabinetry and rendering our bathroom unusable.

We have been chasing for feedback with none given and no resolve in sight.

We are now having to contact a lawyer and ombudsman to get this resolved.

We cannot wait to be rid of Ooba.

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Replies (1)
oobainsure
oobainsure's reply05 Aug 2024, 08:26
Official
 Dear Tayla

Thank you so much for getting in touch with us and brining the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further. 

Friendly Regards, 

ooba insure