UP TO NOW - STILL NO INTERACTION. WORST SERVICE EVER

****py, Unsatisfying Service. I had email their claims department in 11 November 2020 regarding some damage that had occurred during the heavy rains that month. All I received was an automated email. But no one from the company called back - again on the 10 December 2020 I had sent them an email requesting some feed back and of course I did mention that was very unsatisfied and again there was no response, just an email saying how sorry they were and they will get Mpho to contact me... in January I am still waiting for this Mpho to contact me.. I email them again on the 05 January 2021, saying that I want to cancel my insurance with them, As I have being paying even though I was not working, they had increased the premiums but i was getting no service not even communication from them.... UP TO NOW - STILL NO INTERACTION. WORST SERVICE EVER. - I HAVE REQUESTED TO CANCEL MY POLICY WITH THEM WITH IMMEDIATE EFFECT.