BJ
Beatrix J
1 reviews | Active since Jan 2024
09 Jan 2024, 04:24
Unsatisfied
My roof was damaged by hail on the 5th of January and I sent ooba an email which the confirmed receipt of. There was no communication, so on Monday 8 January I tried calling them 3 times and would sit in the queue until my airtime was exhausted.
Helpful (0)
Replies (1)0
Replies (1)
oobainsure's replyOfficial
09 Jan 2024, 11:54Dear Beatrix
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.
Yours sincerely
ooba insure
oobainsure's reply09 Jan 2024, 11:54
Official
Dear Beatrix
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.
Yours sincerely
ooba insure