Unfair treatment from Insurance

<p>On 2015October I was an advert of a house via agent (Phil ********** ) company called Seff.I went view the house and docs were submitted to Abas Bank then approved moved in 2016/01/23.He then gave my details to Ooba for life cover insurance for mortgage loan with ABSA Bank.The lady contacted me and i signed up with them the 1st debit was march 2016 till to date amount of R574.55 for life cover mortgage.I have been receiving statement via my work email but i could it open it because it was send to me via EMC not PDF then today the IT gent helped me.I saw ABSA statement today the am paying the mortogage life cover.I called them ( ********** 238)and spoke to Mpumi she told me that reason this money its been debited its because every banks when they grant people Mortogage loan automatically life cover is given.I exepalined my situation to her she said she cant cancel this one because policy details from Ooba was sent to them.</p> <p>I then called Ooba ********** I spoke to 3 agents before i spoek to the correct person Rodger from the life cover department I explained to him the story that am so unhappy with Ooba Insurance unfairly treatment i was given none of their procedure was explained to me.I would like them to refund my money from march 2016 till to date.</p> <p>Policy number: ********** 5 or I ********** .</p>