NN
Ndumiso N
1 reviews | Active since Dec 2025
03 Dec 2025, 16:45
Unfair Claim Rejection – Terrible Service
Unfair claim rejection; damage unknown to me as new owner
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Replies (2)
oobainsure's replyOfficial
03 Dec 2025, 17:14Hi Ndumiso
Sorry to hear about your claims experience.
Please allow us the opportunity to escalate the issue and get someone from our claims department to call you
Regards
oobainsure
Sorry to hear about your claims experience.
Please allow us the opportunity to escalate the issue and get someone from our claims department to call you
Regards
oobainsure
oobainsure's reply03 Dec 2025, 17:14
Official
Hi Ndumiso
Sorry to hear about your claims experience.
Please allow us the opportunity to escalate the issue and get someone from our claims department to call you
Regards
oobainsure
Sorry to hear about your claims experience.
Please allow us the opportunity to escalate the issue and get someone from our claims department to call you
Regards
oobainsure
NN
Ndumiso N's updateReviewer Update
03 Dec 2025, 21:49submitted a claim, the insurer tried to reject it by blaming “pre-existing damage” and “lack of maintenance” — issues that clearly happened before I owned the property. How is a new homeowner supposed to know what previous owners hid?
NN
Ndumiso N's update03 Dec 2025, 21:49
Reviewer Update
submitted a claim, the insurer tried to reject it by blaming “pre-existing damage” and “lack of maintenance” — issues that clearly happened before I owned the property. How is a new homeowner supposed to know what previous owners hid?