vV
vandermerwesimone V

1 reviews | Active since Apr 2017

07 Jan 2022, 23:15

********* business

My claim has been denied because they are an "inclusion" policy. They sell you a policy with all the bells and whistles ....until its time to claim. I still dont have a rejection letter and the refuse to give me the sales recording They advise you that its comprehensive cover...yet its not. They have an ********* policy wording that doesnt say clearly what and what you arent covered for.

Best yet when you cancel the policy, reverse your premium they threaten you with your bond agreement....what a joke!

Biggest joke i have ever seen!

0
Replies (3)
oobainsure
oobainsure's reply10 Jan 2022, 08:55
Official
Good morning Simone 

We're really sorry to hear about your claims experience.

We'll follow up on the letter and keep you posted.

Regards
ooba insure
vV
vandermerwesimone V's update11 Jan 2022, 15:16
Reviewer Update
Sti
vV
vandermerwesimone V's update11 Jan 2022, 15:16
Reviewer Update
Still no letter