CP
Charlene P
1 reviews | Active since Jun 2016
11 May 2022, 13:36
UNACCEPTABLE SERVICE
Ooba Building insurance has taken a month to give feedback on our claim, the assessor has been out and we have called several times, only to be put on hold for over 30min until call cuts off, emails also go unanswered, OOBA*** The claim number is: ***4*001*001
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oobainsure's replyOfficial
12 May 2022, 08:24Dear Charlene
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards,
ooba insure
ooba insure
oobainsure's reply12 May 2022, 08:24
Official
Dear Charlene
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards,
ooba insure
ooba insure