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Silindile C

1 reviews | Active since Jul 2021

20 Jan 2026, 16:06

They are giving me a run around to fix my home damages after a geyser bust

They are giving me a run around to fix my home damages after a geyser bust. They are pretending they can't hear me on a call, authorised to fix but changed and say I haven't got enough now forcing me to sign for 10000 less than damages.

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Replies (3)
oobainsure
oobainsure's reply20 Jan 2026, 16:31
Official
Dear  Silindile 

Please accept our sincere apology for any inconvenience you have experienced.

We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.

Yours sincerely
ooba insure 

 
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Silindile C's update20 Jan 2026, 18:20
Reviewer Update
Any insurance out there call for a quotation coz these people don't know how to run an insurance business. People don't be fooled look elsewhere don't waist your money. I couldn't even find them for two days after the incident if it was fire my house would have been none existing by now. Apology without action is nothing
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Silindile C's update22 Jan 2026, 21:21
Reviewer Update
27 days later no one is doing action abt my claim ,it's useless calls and emails that are not fixing anything , u would be stupid to sign up with this company for sure worse service in my entire life. Everyone is not prepared to do their job from call centre to constructors everything is ****.