KL
Kgomotso L
1 reviews | Active since Feb 2023
08 Mar 2024, 08:46
Their communication is pathetic
Their communication is pathetic. I had to do the follow up on the claim I submitted. Yes it was not paid which I don't have an issue about and I'm in agreement with their decision. However, the time they took to get back to me was long and resulted in further damages to my property.
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oobainsure's replyOfficial
08 Mar 2024, 08:57Dear Kgomotso
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
oobainsure's reply08 Mar 2024, 08:57
Official
Dear Kgomotso
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure