AS
Andries S

1 reviews | Active since May 2022

23 Dec 2023, 16:42

Straightforward water pressure pump claim.

My water pressure pump was damaged by lighting. All documentation and photos were sent a month ago to 4-Sure. Since then I phoned them every second day, spending 15 - 20 minutes on the phone I had to resend all the documentation every time. With a heatwave in our area, it made the emergency even bigger. This is a straightforward claim that they are unable to handle. You'll make a big mistake if you think you going to have ease of mind by insuring with this company. Pathetic!

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Replies (1)
oobainsure
oobainsure's reply27 Dec 2023, 09:18
Official
 Dear Andries

Please accept our sincere apology for any inconvenience you have experienced. 

We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve. 

Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client. 

Yours sincerely 

ooba insure