Jj
Jo-Leigh joleighnel

1 reviews | Active since Mar 2024

08 Mar 2024, 08:44

Still waiting to hear from a claim that we submitted over a month ago for our roof

Still waiting to hear from a claim that we submitted over a month ago for our roof. Other 2 claims was fast and sufficient

0
Replies (1)
oobainsure
oobainsure's reply08 Mar 2024, 08:54
Official
Dear   Jo-Leigh 

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure