WS
Willem S

1 reviews | Active since Feb 2015

28 May 2019, 14:15

Stay away from OOBA Insure!!

Stay away from OOBA Insure. Not only are they an administrative NIGHTMARE when you want to claim, but they take hours to log a call to their service providers, after they promise you to do it the same day. Then their service providers - they are absolutely shocking! They give Ooba a bad, bad name. The guys came to look at my geyser, barely spend 20min on site, only replaced the element, but 4 days later the issue is still not resolved, i'm still waiting for them to fix the issue, and they simply don't care or follow up. Save your money and don't use them!

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Replies (3)
oobainsure
oobainsure's reply28 May 2019, 15:28
Official
Thank you for bringing this matter to our attention. Please can you kindly send us your contact details so that we can investigate and provide feedback.
oobainsure
oobainsure's reply29 May 2019, 11:39
Official
Please can you send us those details in a private message. Thank you
oobainsure
oobainsure's reply30 May 2019, 10:08
Official
Hi Willem. My apologies, but as the privacy settings on Hello Peter are blocking out your telephone number and email, can you send me your details directly, to ***? Thank you.