1 reviews | Active since Jan 2021
STAY AWAY FROM OOBA
Good day, a water pipe in my bathroom wall burst and started leaking into the bathroom. we register a claim with OOBA, on a Friday, the Saturday morning i phoned again and find that the claim was not registered. Then they registered the claim only to wait another week, before the plumber actually started their work. they had to open the wall in the bathroom to replace the leaking pipe. it is now two weeks later and the wall is still open, where they replaced the pipe. I phoned them again on the 23 /10/2024 just to hear that the claim was closed and the work completed. The damage that i suffered with the water was not assessed. Floor tiles are coming loose as a result of the water leak. i phoned again on the 24/10/2024. i cannot get hold of the person that was handling the claim, she or he is now missing in action. i am being transferred from one to the other. no Joy. this is the wurst service ever by OOBA
A member of our team will reach out to you shortly to assist with the resolution of your claim and ensure that all your concerns are addressed.
Your satisfaction is important to us, and we appreciate your patience.
oobainsure
A member of our team will reach out to you shortly to assist with the resolution of your claim and ensure that all your concerns are addressed.
Your satisfaction is important to us, and we appreciate your patience.
oobainsure
Thank you Rehette from CLC that you have taken care of my claim and my frustration , you are a STAR.
Thank you Rehette from CLC that you have taken care of my claim and my frustration , you are a STAR.
Best regards,
ooba insure
Best regards,
ooba insure
and the job not finished yet. PLEASE i beg you OOBA, my bathroom is still not fixed we are going for a month now. After the pipe bust , new pipes were fitted , and more that two weeks later the walls were still open, then after two weeks and two days they come to cement the walls , but left it to dry up until now, When i ask when are the tiles going to be fitted, i was informed they ordered the tiles but when they went to pick it up , the tiles were no where to be found.(they go feet and left the store).
So , Here is the solution to you, please pay me what AD Hoc quoted you so that i can fix my bathroom myself. PLEASE PLEASE!!! Thank you
and the job not finished yet. PLEASE i beg you OOBA, my bathroom is still not fixed we are going for a month now. After the pipe bust , new pipes were fitted , and more that two weeks later the walls were still open, then after two weeks and two days they come to cement the walls , but left it to dry up until now, When i ask when are the tiles going to be fitted, i was informed they ordered the tiles but when they went to pick it up , the tiles were no where to be found.(they go feet and left the store).
So , Here is the solution to you, please pay me what AD Hoc quoted you so that i can fix my bathroom myself. PLEASE PLEASE!!! Thank you
We have notified the relevant department, one of the consultants will be in touch with you shortly
Best regards,
oobainsure
We have notified the relevant department, one of the consultants will be in touch with you shortly
Best regards,
oobainsure