SERVICE - YAASEEN WILLIAMS

BAD SERVICE ! I WAS CONTACTED BY YAASEEN WILLIAMS REGARDING CAR INSURANCE THAT I TOOK OUT. HE SAID THAT HE WILL BE ABLE TO GET ME A LOWER PREMIUM AND MADE THE PROMISE. HE SAID THAT HE WILL GET THE AMENDED DOCUMENTS AND SEND IT THROUGH TO ME BUT ITS A NEW MONTH AND I AM STILL WAITING. AT FIRST HE GAVE ME GOOD SERVICE AND COMMUNICATED WELL. I HAVE EMAILED HIM PROBABLY MORE THEN 10 TIMES TO ASK WHAT HAPPENED TO THE PROMISE THAT HE MADE TO ME AS A CUSTOMER. THE LAST TIME WE COMMUNICATED HE SAID THAT HE IS WAITING ON THE INSURANCE COMPANY TO SEND HIM THE DOCUMENTS. I AT LEAST EXPECT HIM TO REPLY TO MY EMAILS BUT MAYBE ITS TOO MUCH TO ASK. VERY DISAPPOINTED THOUGH IN OOBAINSURE.