RA
Riri A

1 reviews | Active since Nov 2017

08 Jun 2022, 13:25

Service is Pathetic!!!

We have a policy with Ooba for years and we discovered that our info is incorrect on the policy, I have emailed them 3 days ago to call us but until now no one has called us , This is totally unacceptable,They are quick to deduct your money every month but don’t give the service that they should

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Replies (2)
oobainsure
oobainsure's reply08 Jun 2022, 15:04
Official
Dear Riri

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, 
ooba insure

RA
Riri A's update12 Jun 2022, 11:06
Reviewer Update
I Still have not received a call after 4 days ,how pathetic !!!