EW
Emile W

1 reviews | Active since May 2022

01 Nov 2023, 14:37

Property insurance ****.

The worst and most terrible experience from this insurance company. Their communication is useless and they refuse to fix damage caused by nature (wind storms). They are quick to take my money monthly for the policy however when they need to fix damage after 3 years of paying without any claims they reject the claim due to apparently poor material used. Why did the company then not do an inspection on the property to make sure it was up to their standards and type of material used that they will cover. This is the most bull**** i have ever heard. Will never in my life suggests them to anyone.

0
Replies (1)
oobainsure
oobainsure's reply01 Nov 2023, 15:19
Official
Dear Emile

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure