BN
BRYAN N
1 reviews | Active since Dec 2017
20 Feb 2024, 09:53
Poor service from Ooba
Service from Ooba insure is less than pathetic. I have made contact via telephone and email a number of times however nobody has come back to me to rectify the problem. A contractor was assigned for the replacement of my geyser only 3-4 days after i made contact, eight attemps later and my issues are still: 1.Incorrect geyser installed. 2.Incorrect fitment causing excessive water loss and a hefty bill. 3.Damages to my property. 4.No hot water at times.
According to Ooba, my claim is now closed. I would not reccomend this business to anyone as they dont even have the business ethic to contact their clients and rectify their mistakes.
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Replies (1)oobainsure's replyOfficial
20 Feb 2024, 12:37Dear BRYAN
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
oobainsure's reply20 Feb 2024, 12:37
Official
Dear BRYAN
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
