Poor service every time I submit a claim

I would give you zero star if that option was available. The service i have been getting from ooba is the worst i ever experienced. Nobody cares in this company, you send an email to register a claim they just ignore, you call they will promise to call back by that time you are sitting with a leaking tap or burst getser but who cares? I have report an issure with my mainswitch and the geyser, a technician came and literally looked at it nd left, it has been two months im still sitting with the problem, nobody is accountable. A week ago ehile waiting for technicisn my tap started leaking , i reported to ooba until today i have not been responded. Why does one have to fight when they are in crisis, the least you should be doing is ensuring peace of mind for your clients during the difficult times of the unfortunate event that happened. Your company has been in existence fir some time but i see Naked and the **** taking clients from you due to your carelessness. Please send techniciand and the plumber to attend to my claim ASSEBLIEF. Regards Mokgadi