Poor service delivery

Ooba building insurance claim logged 24 June 2026 to repair water leak in bathroom. Received poor, unsufficient, unprofessional, delayed service from their appointed plumber and builder. Middle of September, work still undone, worse, poor workmanship, crack in the bathtub. Requested their qualification, in waiting. Endless follow up calls to Ooba building insurance claims department. Call centre, passed from person to person.