MJ
Mari J
1 reviews | Active since Oct 2023
17 Jul 2024, 10:43
Poor service
Contacted regarding payment need to be made because debit order did not go through because despite multiple attempts to cha ge the banking details I ha e been ignored I spoke to Nonkosi I payed, sent the proof of payment as asked just to receive an email 2 weeks later saying they are CANCELLING my policy because of lack of payment!!! Very poor service
Helpful (0)
Replies (1)0
Replies (1)
oobainsure's replyOfficial
17 Jul 2024, 11:41Dear Mari
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
oobainsure's reply17 Jul 2024, 11:41
Official
Dear Mari
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure