Poor Service

I am writing to express my frustration and concern regarding the unresolved claim I submitted in January. Despite several follow-ups, I have yet to receive a resolution or the payout for the second part of the claim.

The response times have been extremely slow, and in many cases, I have not received any reply at all from CLC. It is very disappointing to experience such delays, especially given the length of time that has passed.

I would appreciate it if this matter could be escalated and resolved as a priority.