DP
Desere P

1 reviews | Active since Jan 2023

20 Jan 2023, 18:28

Poor service

Worst service I've ever had from an insurance company. I cannot believe the no care approach taken to customers. 2 days since I lodged my geyser claim and still don't know when or if it will be replaced even though I've tried following up several times.

0
Replies (1)
oobainsure
oobainsure's reply23 Jan 2023, 08:19
Official
Dear  Desere 

Please accept our sincere apology for any inconvenience you have experienced. 

We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve. 

Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client. 

Yours sincerely 

ooba insure