NG
Napogadi G

1 reviews | Active since Mar 2019

09 Dec 2021, 10:33

Poor customer service

My house roofing is damaged due 2 hail storm I made a claim on the 14 November 2021 still 2day its not approve they keep saying they waiting 4 report from the assessor

0
Replies (2)
oobainsure
oobainsure's reply09 Dec 2021, 11:01
Official
Hi Napogadi

Thank you for bring this to our attention.

We'll follow up and escalate to the right department.

Regards
ooba insure
oobainsure
oobainsure's reply10 Dec 2021, 09:46
Official
Hi Napogadi

I trust you're well? I believe your claim as now been approved and you've been contacted by the insurers?

Regards
ooba insurance