NS
Nishaan S

1 reviews | Active since Aug 2009

20 Sept 2016, 20:19

Poor Customer Service

<p>I contacted the Ooba Contact centre this evening to report a leaking geyser / pipe at my house.</p> <p>I was transferred all over the s**** around 4 times and no seemed to be able to transfer me to the correct department to assist me.</p> <p>I then tried the second time and had to listen to music....so ****** frustrating....</p> <p>Can i get the damn service i supposedly am paying for!!!</p>

0
Replies (2)
oobainsure
oobainsure's reply21 Sept 2016, 08:01
Official

Thank you for bringing this to our attention. We are investigating and will provide you with feedback shortly.

oobainsure
oobainsure's reply21 Sept 2016, 13:00
Official

We have received notification that you have been contacted.

We are happy to confirm that the issue has been resolved to your satisfaction.

Thank you for your patience.