RN
RENEILWE N

1 reviews | Active since Mar 2013

17 Jun 2022, 12:52

Poor customer service

I am greatly Disappointed with this company ,i emailed and called but can never get through to any one who can assist... It took me a month to launch a claim. Even today they havent contacted me.. What is a point of a contact center if you can never get through to anyone,,no one returns my call or rep**** to my emails... I think my business can be valued elsewhre.

Angry client ***

0
Replies (1)
oobainsure
oobainsure's reply17 Jun 2022, 13:15
Official
Dear Reneilwe

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards,
ooba insure