Poor communicationa and feedback and still awaiting claim approval and damage repairs of which only 50percent were done

Item: oobainsure
Rating: 2
Author: Safiyyah S

Poor communicationa and feedback and still awaiting claim approval and damage repairs of which only 50percent were done. 2 way communication between Oobainsure and the service provider and me as the client is just drifting in the and you have to contact ooba for an update I'm very disappointed and still waiting feedback and repairs.

Helpful (0)

Replies (1)

oobainsure's replyOfficial

08 Mar 2024, 12:03

Dear Safiyyah

Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure

oobainsure's reply08 Mar 2024, 12:03

Official