RM
Ruwilia M
1 reviews | Active since Apr 2024
23 Apr 2024, 18:11
"Please Hold"
Super frustrated and deeply disappointed in the service i got from Ooba, made the claim on 2nd April, involves water leaking from pipes in bathroom and kitchen, since i placed the claim, plumbers came assessed the leakages but since then, no communication from OOBA, for the past weeks i have been making calls to that office, everyday they tell me the claim has been escalated to the underwriters, but no communication from their side,..."please hold",.....i need to check your claim, till today 23 April 2024, .......i am struggling with water, airtime and OOBA
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oobainsure's replyOfficial
24 Apr 2024, 10:14Dear Ruwilia
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
oobainsure's reply24 Apr 2024, 10:14
Official
Dear Ruwilia
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure