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riccardojansen R

1 reviews | Active since Aug 2016

03 Nov 2020, 14:39

Pathetic Service

i put in a claim with Ooba for my pool.They declined it.Whats the purpose of having insurance if they dont assist but every month they want your money.Pathetic Service.You just lost a good client.Sorry gonna move to Santam

0
Replies (2)
oobainsure
oobainsure's reply06 Nov 2020, 15:06
Official
Hi Riccardo, we are sorry to hear about this. Thank you for bringing the matter to our attention. We shall investigate and provide feedback.
oobainsure
oobainsure's reply26 Nov 2020, 14:23
Official
 
Dear Mr. Jansen 
 
Unfortunately the damage to the pool and jets is maintenance related which happened over a period of time. 
A full explanation for the rejection of the claim was sent to you. 
 
Kind Regards 

oobainsure