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riccardoj R
1 reviews | Active since Aug 2017
21 Nov 2022, 08:37
Pathetic Service
i have sent emails since friday asking when i will get my refund and no one is responding back. The refund is for building insurance and life insurance. I have sent through a cancelation request as my property was sold. Please advise.
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Replies (2)0
Replies (2)
oobainsure's replyOfficial
21 Nov 2022, 10:12Dear Riccardo
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards,
ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards,
ooba insure
oobainsure's reply21 Nov 2022, 10:12
Official
Dear Riccardo
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards,
ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards,
ooba insure
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riccardoj R's updateReviewer Update
22 Nov 2022, 09:03What a bright lady Carmen Julius is. She is surely an asset to your organization. She showed professionalism and went the extra mile to resolve issue. Highly recommended for a promotion to your company. Well done Carmen keep up the good work.
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riccardoj R's update22 Nov 2022, 09:03
Reviewer Update
What a bright lady Carmen Julius is. She is surely an asset to your organization. She showed professionalism and went the extra mile to resolve issue. Highly recommended for a promotion to your company. Well done Carmen keep up the good work.