RB
Ranesh B

1 reviews | Active since Feb 2024

13 Feb 2024, 12:46

Pathetic service

Hopeless service absolutely no feedback and people in the claims department are *********** and cant help or even read their own system. This insurance is not trustworthy and service is pathetic. Lodged a claim on the 02 February 2024 and absolutely zero feedback from them. i got an agreement of loss and then again nothing for 5 days. This is ridiculous

0
Replies (1)
oobainsure
oobainsure's reply13 Feb 2024, 14:05
Official
Dear Ranesh

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure