LS
Liza S
1 reviews | Active since Dec 2023
12 Dec 2023, 14:00
Oobainsure - Trash service!
STAY AWAY, PLEASE, I beg of you!!!!!!!!!!!!!
PLEASE HEED MY WARNING!!
The WORST service provider I have delt with, i wish I could give 0 stars but that's not an option.
They run away when you need to put in a claim, between 4 of us calling in, messaging, emailing, and even phoning the contractor directly, the work is still not done.
Even after our last post on Hello Peter, an agreement was made that we remove our post and they will do the work, we removed the post, and they have removed themselves yet again from their responsibilities.
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Replies (2)
oobainsure's replyOfficial
12 Dec 2023, 14:33Hi Liza
We can only imagine your frustration and apologize for the difficulties you have encountered in getting assistance with getting your claim resolved.
This is what we commit to do
· Assign a dedicated supervisor to your case who will be responsible for coordinating all aspects of the claims and the repair process and ensuring its timely completion.· to keep you informed and provide timely updates, ensure that one of our senior staff contacts you before the end of today with a comprehensive update on the status of your claim
We understand that this situation has caused you significant stress and disruption. We value your business and are committed to restoring your trust in oobainsure. All we ask for is an opportunity to resolve this issue to your satisfaction.
oobainsure
We can only imagine your frustration and apologize for the difficulties you have encountered in getting assistance with getting your claim resolved.
This is what we commit to do
· Assign a dedicated supervisor to your case who will be responsible for coordinating all aspects of the claims and the repair process and ensuring its timely completion.· to keep you informed and provide timely updates, ensure that one of our senior staff contacts you before the end of today with a comprehensive update on the status of your claim
We understand that this situation has caused you significant stress and disruption. We value your business and are committed to restoring your trust in oobainsure. All we ask for is an opportunity to resolve this issue to your satisfaction.
oobainsure
oobainsure's reply12 Dec 2023, 14:33
Official
Hi Liza
We can only imagine your frustration and apologize for the difficulties you have encountered in getting assistance with getting your claim resolved.
This is what we commit to do
· Assign a dedicated supervisor to your case who will be responsible for coordinating all aspects of the claims and the repair process and ensuring its timely completion.· to keep you informed and provide timely updates, ensure that one of our senior staff contacts you before the end of today with a comprehensive update on the status of your claim
We understand that this situation has caused you significant stress and disruption. We value your business and are committed to restoring your trust in oobainsure. All we ask for is an opportunity to resolve this issue to your satisfaction.
oobainsure
We can only imagine your frustration and apologize for the difficulties you have encountered in getting assistance with getting your claim resolved.
This is what we commit to do
· Assign a dedicated supervisor to your case who will be responsible for coordinating all aspects of the claims and the repair process and ensuring its timely completion.· to keep you informed and provide timely updates, ensure that one of our senior staff contacts you before the end of today with a comprehensive update on the status of your claim
We understand that this situation has caused you significant stress and disruption. We value your business and are committed to restoring your trust in oobainsure. All we ask for is an opportunity to resolve this issue to your satisfaction.
oobainsure
LS
Liza S's updateReviewer Update
12 Dec 2023, 15:41Thanks for your generic message.
You know you and your so called, "supervisors" are still NOT doing anything about it a month later and still NOT, responding to us, never mind, "keeping me informed" as I type this?
You know you and your so called, "supervisors" are still NOT doing anything about it a month later and still NOT, responding to us, never mind, "keeping me informed" as I type this?
LS
Liza S's update12 Dec 2023, 15:41
Reviewer Update
Thanks for your generic message.
You know you and your so called, "supervisors" are still NOT doing anything about it a month later and still NOT, responding to us, never mind, "keeping me informed" as I type this?
You know you and your so called, "supervisors" are still NOT doing anything about it a month later and still NOT, responding to us, never mind, "keeping me informed" as I type this?