RN
Richard N

1 reviews | Active since Mar 2020

09 Dec 2022, 11:53

Ooba/Brolink

Worst customer service ever. have been waiting since Monday for repairs to be done on my property after the storm. they **** and told me they had the report yesterday. Today I called and the they can not find any report attached to my claim? The cover they offer is also very insufficient. They want to send the same unprofessional contractors to do the repairs that took four days just to provide a quote. All this while I'm trying to prevent further damage to my property due to constant rain pouring through my roof.

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Replies (1)
oobainsure
oobainsure's reply12 Dec 2022, 12:12
Official
 Dear  Richard 

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further. 

Friendly Regards, ooba insure