Ooba You S..k

I recently purchased a home, and Ooba approached me with an affordable home insurance. Round about June we had some heavy rain in the Uitenhage area and I discovered my roof had a leak. I attempted to do a quick fix, however a few weeks ago we realized that there was still a leak. I contacted Ooba and an assessor was sent out. After a few weeks I receive an email with the following underlining details. Storm: 1. Upon an inspection, it was discovered that the roof had leaked previously and the client attempted to do repairs and maintenance himself, but the roof was still leaking. 2. This roof has not been maintained prior or since the client bought the property a year ago. 3. Roof ridge mortar has never been maintained since being erected. The roof ridge cement is brittle and cracked allowing water ingress into the roof cavity. 4. Tile along roof ridge also cracked and is not recent damage - From the photos one can detect the ceilings has had previous water damages which has been plastered to hide the water marks, this was not successful as one can clearly see the plaster was app**** unevenly. 5. The current damage to the property is not from one incident, but over a period. One can see the client replaced three tiles on the roof, but this was not enough and or comprehensive maintenance 6. The repairs are therefore on your own.

How was I supposed to maintain a roof on a home I had only purchased?

But I guess this is what insurers do, suck every penny out of people like a leek/tick.

I will repair/fix my roof, but will definitely be seeking an alternative insurer to insure my home, even if cost me more. As first impressions last and I will never recommend Ooba Insure.