OOBA VERY POOR SERVICE

Reason for cancelation.

My garage door motor does not work anymore, This was about 3 weeks ago, Accessor came to look at it and found the motor needs to be replaced.

Ooba does not get back to their clients, I had to call for feedback on what’s happening only to be told im not covered due to it being a power surge due to load shedding. Im apparently only covered when it is struck by lightning, My question is how will it be struck by lightening when the motor is fitted inside the garage.

So im not going to deal with an insurance that I cannot claim from and where there are always loop holes, I pay my premium monthly with no issues so they have never had a issue getting their money but now when their client needs help im told this, Sorry im not accepting this.

This is the worst service ive recieved from them.

I DO NOT RECOMENT OOBA