KK
Khabo K
1 reviews | Active since Mar 2022
24 Mar 2022, 15:03
Ooba rips people off....
Never waste your time and insure your house with ooba. I have been with them since 2019. They are the worst house insurer ever. First they didn't want to replace my electrical gate motor and now that I have canceled my insurance with them they say I must pay this month's premium, for what I do not know. In the beginning they told me I pay my premium upfront now they say I must pay for the current month which I did pay for end of the month February. OOBA IS NOTHING BUT A JOKE. THEY RIP PEOPLE OFF...
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Replies (2)
oobainsure's replyOfficial
24 Mar 2022, 16:04Dear Khabo
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.
Yours sincerely
ooba insure
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.
Yours sincerely
ooba insure
oobainsure's reply24 Mar 2022, 16:04
Official
Dear Khabo
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.
Yours sincerely
ooba insure
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.
Yours sincerely
ooba insure
KK
Khabo K's updateReviewer Update
25 Mar 2022, 20:34I am still waiting for Ooba to respond... but I am not alarmed as that's how they act. Even if you claim they take their time and tell you they are investigating. I feel they don't take their clients serious. Now they debited my account without the feedback.... they think they are too clever. Hypocrites....
KK
Khabo K's update25 Mar 2022, 20:34
Reviewer Update
I am still waiting for Ooba to respond... but I am not alarmed as that's how they act. Even if you claim they take their time and tell you they are investigating. I feel they don't take their clients serious. Now they debited my account without the feedback.... they think they are too clever. Hypocrites....