TM
Thembi M
1 reviews | Active since Apr 2023
19 Mar 2024, 21:24
OOBA NOT AYOBA, THANKS BUT NO THANKS
Disappointed Re: claims experience at OOBA insure to say the least, to think that we were referred to by the bond originator who served us pleasantly is even more disappointing.
We logged a building claim last year and it was not followed, no one contacted us after the contractors came by, this year we are followed by sms asking to rate the service, For What exactly when there was no follow up done even after attempts of following up with staff members who seemed to not even know what they were doing, the first lady i spoke to was Zimkitha followed by cape town staff who promised to follow up but nothing till today, so we would rather cancel with them and take our business elsewhere.
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Replies (1)oobainsure's replyOfficial
20 Mar 2024, 08:45Dear Thembi
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
oobainsure's reply20 Mar 2024, 08:45
Official
Dear Thembi
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
