RP
Roxanne P
1 reviews | Active since Jun 2016
08 Mar 2024, 09:13
Ooba needs to ensure their providers are equipped to handle claims allocated to them
Ooba needs to ensure their providers are equipped to handle claims allocated to them. Whether it's training on the system or whatever. But it shouldn't be the insured's responsibility
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oobainsure's replyOfficial
08 Mar 2024, 09:31Dear Roxanne
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
oobainsure's reply08 Mar 2024, 09:31
Official
Dear Roxanne
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure