DB
DeBruin B
1 reviews | Active since Feb 2022
06 Dec 2023, 14:47
Ooba life insurance through Hollard.
Ooba life insurance through Hollard. 2 Months ago, Policy was cancelled. Was quite amazed to get a mail today saying I nee to give 30 days notice and I cannot cancel the policy as there is a upcoming increase. Ref I***
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Replies (2)
oobainsure's replyOfficial
06 Dec 2023, 16:05Dear DeBruin
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
oobainsure's reply06 Dec 2023, 16:05
Official
Dear DeBruin
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
DB
DeBruin B's updateReviewer Update
06 Dec 2023, 18:00Thank you Ooba, I received positive response. Will update here once it realise.
DB
DeBruin B's update06 Dec 2023, 18:00
Reviewer Update
Thank you Ooba, I received positive response. Will update here once it realise.