1 reviews | Active since Sept 2020
Ooba is the worst!!! Part 2
Update on my last review: After I complained on Hellopeter I finally received a call back, just to let me know that my claim will be personally looked after and I will receive a answer before the end of the day, guess what it's after Christmas no one phoned me back. I was copied into a email sent by Ooba to CLC asking them to take action, the lady responding to Ooba's email was so kind she even got my name wrong.... WoW!
After this I received a email from CLC stating that now all of a sudden my claim will most possibly not been paid. Guess what still haven't heard anything from Ooba and I can promise you in a couple of days my debit order for the service of nothing will be going off again.
Next steps: Insurance ombit will be contacted.
We’re very sorry to hear about your experience following the recent incident, and we sincerely apologize for the delay in our response.
A member of our team will be in contact with you shortly to discuss your complaint and ensure we address your concerns.
Thank you for your patience, and we appreciate the opportunity to resolve this.
Kind regards,
oobainsure
We’re very sorry to hear about your experience following the recent incident, and we sincerely apologize for the delay in our response.
A member of our team will be in contact with you shortly to discuss your complaint and ensure we address your concerns.
Thank you for your patience, and we appreciate the opportunity to resolve this.
Kind regards,
oobainsure