BK
Bulelwa K
1 reviews | Active since Mar 2012
29 Nov 2024, 23:23
Ooba is disappointing
I have registered a claim on 21 November and an email confirmation was received immediately after a call promising that Mbali Molefe will contact me. It’s 8 days after nothing has happened, I sent an email to follow up but still no response. This is nonsense.
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Replies (1)
oobainsure's replyOfficial
02 Dec 2024, 09:13 Dear Bulelwa
Thank you so much for getting in touch with us and brining the matter to our attention.
We are so sorry to hear about your experience and apologize for the inconvenience caused.
We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly regards,
oobainsure
Thank you so much for getting in touch with us and brining the matter to our attention.
We are so sorry to hear about your experience and apologize for the inconvenience caused.
We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly regards,
oobainsure
oobainsure's reply02 Dec 2024, 09:13
Official
Dear Bulelwa
Thank you so much for getting in touch with us and brining the matter to our attention.
We are so sorry to hear about your experience and apologize for the inconvenience caused.
We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly regards,
oobainsure
Thank you so much for getting in touch with us and brining the matter to our attention.
We are so sorry to hear about your experience and apologize for the inconvenience caused.
We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly regards,
oobainsure